Warranty terms

We guarantee that your watch has been produced using high-quality materials. Extensive quality controls ensure that the watch has been checked prior to leaving the manufacturer. Unfortunately, material defects cannot always be avoided. If there is an issue with your new watch, please contact our Customer Service, within the warranty period.

Temporex Lifestyle GmbH offers a 2 year manufacturer's warranty worldwide from the time of product purchase, covering any material or manufacturing defects. The warranty is applicable only to the operational functionality of the movement and build of the watch. The warranty does not cover damages or attritions to batteries, case, glass, or strap that may be caused by improper use (accidents, glass or water damage, displaced crown). We will resolve manufacturing defects free of charge during the warranty period. If the watch cannot be repaired, it will be replaced by a comparable model.

Please register your warranty claim in the returns portal. Here you will also receive your return label.