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Returns / Repairs

Through our return portal, you can easily request an exchange or repair and make use of your warranty claims. Therefore we offer you a free insured shipping. For returns, we have to charge you return shipping costs of 4,50€  – as this helps to reduce unnecessary back-and-forth shipping. Please note the 30-day withdrawal period after receiving the goods for exchanges or returns, and remember to send us your order in its original condition, including all inserts. Watches with a personal engraving must be made individually and are therefore excluded from the right of cancellation (excluding warranty cases).

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